1. All Sales Are Final

1.1. No refunds will be issued once an order has been processed, shipped, or delivered.
1.2. This applies to both physical goods and digital products, including in-game items, virtual currencies, and promotional gifts.
1.3. Customers are encouraged to double-check all order details before confirming their purchase.

2. Exceptions (If Applicable)

Refunds may be considered only in the following rare cases:

  • You were charged twice for the same item.
  • You received a defective or incorrect product (must report within 24 hours of delivery).
  • Your item was never delivered due to a confirmed error on our end.

Each case will be evaluated individually, and supporting documentation (e.g., photo/video evidence or transaction receipt) may be required.

3. Refund Process

3.1. Approved refunds will be processed back to the original payment method within 14 business days.
3.2. JS NEXTGEN NETWORKS reserves the right to deny any refund request that does not meet the conditions stated above.

4. Contact Us

For refund-related inquiries, please email us at:
📧 asiaomni.inbox@hotmail.com